Oniise Transparency Report
Providing users, partners, and regulators with insight into how the Oniise platform operates, enforces policies, and maintains trust across the ecosystem.
Last updated: 1 July 2026
The Transparency Report provides users, partners, and regulators with insight into how the Oniise platform operates, enforces policies, and maintains trust across the ecosystem. Transparency is a core value at Oniise. We believe our users have the right to understand how the platform manages safety, fraud, compliance, and accountability.
- Published annually
- Additional quarterly internal reviews (not always public)
Each annual report includes:
- Number of fraudulent accounts detected
- Payment fraud attempts blocked
- Fake booking attempts identified
- Identity verification failures
The report includes aggregated insights such as:
- Average Trust Score across operators
- Distribution of Tier 1 vs Tier 2 providers
- Score improvement rates
- Trust badge distribution
Each report tracks:
- Number of disputes raised
- Resolution times
- Payment hold refund vs payout ratios
- Escalation to admin decisions
Each report includes:
- Number of operators approved
- Number rejected
- Average approval time
- Document rejection reasons (aggregated)
The safety section covers:
- Incident reports received
- Account suspensions
- Emergency escalations
- Platform safety interventions
This section tracks:
- Data requests received from government or law enforcement
- Compliance responses issued
- Legal cooperation events
All requests are reviewed in accordance with applicable laws and Oniise's Privacy Policy before any information is disclosed.
Each report summarizes:
- Feature releases during the period
- Trust & Safety updates
- Marketplace enhancements
- Accessibility improvements
- Compliance upgrades
This Transparency Report template and publication schedule may be updated as Oniise grows, new regulatory requirements emerge, or additional reporting categories are introduced. The latest version will always be available through the Oniise Legal Center.
Legal Team: legal@oniiseservice.com
Trust & Safety Team: trust@oniiseservice.com
Website: https://oniiseservice.com